Sociotechnical Platform Engineering

devOps practices help reduce friction to production for technologists. Once an application has user traffic, user experience should become a priority, but at what cost?

This talk will connect human centered devOps & SRE practices across compute, data, and AI value streams to illustrate how platforms balance developer experience against production stability over time and how process dependencies factor into overall platform success.

this talk will Explore:

• How pipelines are value streams
• A general-purpose value stream map for platforms
• Value Stream Maps (VSMs) for Compute, Data, & AI
• Dependency (wardley) maps for platform processes
• Aligning SLIs, SLOs, & SLAs across our platform VSMs
• Establishing Error Budgets
• Chaos Engineering & Complexity Science

updated & extended with new social practices for 2026