Sociotechnical Platform Engineering

Track: Architecture

Abstract

devOps practices help reduce friction to production for technologists. Once an application has user traffic, user experience should become a priority, but at what cost?

This talk will connect human centered devOps & SRE practices across a value stream to explore how platforms balance developer experience against production stability over time, and how process dependencies factor into overall platform success.

this talk will Explore:
- How pipelines are value streams
- A general-purpose value stream map for platforms
- Dependency (wardley) maps for platform processes
- Aligning SLIs, SLOs, & SLAs across our platform VSM
- Establishing Error Budgets
- Chaos Engineering & Complexity Science

Chris Corriere

Chris Corriere has been working with data, phones, networks and writing software for over 20 years. His background in mathematics and engineering has allowed him to adapt to new and industry specific technologies and provided many unique consulting opportunities. As a devOps practitioner Chris is committed to culture, automation, learning, sharing, and having a good time while getting work done.